Support Services
Autonomy etalk backs every product we deliver with world-class technical and customer support. That providing with technical assistance that is convenient, proactive and effective.
By combining award-winning products with exceptional services and support, Autonomy etalk can help you reduce costs, improve efficiencies and boost both customer satisfaction and bottom-line results. We offer:
- Support via the eTAC or onsite at your facility
- Remote diagnostics and support
- Support prioritized by level of urgency
- Same-day response on serious support issues
When our customers need technical support, Autonomy etalk is ready. The Autonomy etalk Technical Assistance Center offers a range of coverage options and highly skilled support.
Select 5x12 or 7x24 eTAC coverage plans. All eTAC personnel are certified etalk technical support professionals.
- Coverage - wherever you do business, etalk will support you.
- Global support - through our worldwide network of channel partners.
- Proactive - our service management that spots and corrects potential problems.
- Convenience - we offer a range of access options that make it easy to realize maximum performance in your customer contact program.
| 
Autonomy Group Customers
