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Customers


The success of our customers is our top priority at Autonomy etalk!

As we move into our 24th year in the contact center business, we remain dedicated to providing every customer with innovative solutions that build and sustain healthy, interactive and profitable contact centers.

Our customers regularly comment on the personal service they receive and attribute their loyalty to etalk to the relationships they have formed with their many Autonomy etalk representatives.

By sustaining such a direct and personal relationship with our customers and constantly assessing trends in the marketplace, we are able to adapt quickly to our customers' changing needs. Our large customer base of top name companies is a testament to our commitment to excellent service and support.

  • Currently Autonomy etalk serves over 35 Fortune 100 Companies in 40 countries
  • More than 1,100 contact centers, worldwide use etalk solutions
  • Autonomy etalk solutions are used to monitor over 300,000 agents

Below is a sampling of some of the companies currently using Autonomy etalk solutions:

Telecom:

Orange Telecom

Bell South

Cingular

Cox Communications

Qwest

Sprint

Verizon

Arch Wireless

Virgin Mobile

British Sky Broadcasting

 

Echostar Communications


Healthcare:

Aetna

Cigna

Blue Cross Blue Shield

United Healthcare

Delta Dental

Trailblazer

 

 Kaiser Permanente

 


Financial:

American Express

Citigroup

GE Capital

Wells Fargo

First National Bank of Omaha

 Wescom

 

 

 


Energy:

MidAmerican Energy

Entergy

Centerpoint Energy

  



       Nicor Gas      

  

              


Outsourcing:

Garlands

PRC

Sitel


Others:

Dell

Ticketmaster

IBM

HP

Motorola

 Ecolab

DHL

TNT

Deluxe Checking

 Carlson Leisure Group

 Posadas



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