Customers

The success of our customers is our top priority at Autonomy etalk!

As we move into our 24th year in the contact center business, we remain dedicated to providing every customer with innovative solutions that build and sustain healthy, interactive and profitable contact centers.

Our customers regularly comment on the personal service they receive and attribute their loyalty to etalk to the relationships they have formed with their many Autonomy etalk representatives.

By sustaining such a direct and personal relationship with our customers and constantly assessing trends in the marketplace, we are able to adapt quickly to our customers' changing needs. Our large customer base of top name companies is a testament to our commitment to excellent service and support.

Currently Autonomy etalk serves over 35 Fortune 100 Companies in 40 countries.
More than 1,100 contact centers, worldwide use etalk solutions.
Autonomy etalk solutions are used to monitor over 300,000 agents.

Below is a sampling of some of the companies currently using Autonomy etalk solutions:

Telecom:

Orange Telecom

Bell South

Cingular

Cox Communications

Qwest

Sprint

Verizon

Arch Wireless

Virgin Mobile

British Sky Broadcasting

Echostar Communications

Healthcare:

Aetna

Cigna

Blue Cross Blue Shield

United Healthcare

Delta Dental

Trailblazer

Kaiser Permanente

Financial:

American Express

Citigroup

GE Capital

Wells Fargo

First National Bank of Omaha

Wescom

Energy:

MidAmerican Energy

Entergy

Salt River Project

Centerpoint Energy

Nicor Gas

Outsourcing:

Garlands

PRC

Sitel

Others:

Dell

Ticketmaster

IBM

Motorola

Ecolab

DHL

TNT

Deluxe Checking

Carlson Leisure Group

Posadas