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2003

12/02/2003etalk Continues Expansion in South American Contact Center Market, Announces New Reseller and Support Partnership with Anew e-Business Distribution
10/28/2003Mexico-Based Ca-Than Call Center Selects etalk´s Solutions For Customer Quality Assurance
09/29/2003etalk Advisor Wins TMC Labs Innovation Award
08/28/2003etalk Named Winner in Fifth Annual "Users Choice Awards"
08/26/2003etalk Announces Enhanced Version of Qfiniti Provides Contact Centers with Most Efficient Workforce Optimization Tools
08/18/2003etalk Qfiniti Receives Frost & Sullivan´s Annual "Product Differentiation Innovation Award"
07/16/2003etalk Receives CRM Excellence Award From Customer Inter@ction Solutions Magazine
07/14/2003etalk Celebrates Its 20-Year Anniversary With New Customer And Technology Initiatives
06/30/2003Deluxe Teams with etalk to Enhance Customer Services Technology
06/23/2003Excetel Joins etalk´s Worldwide Business Partner Program
06/03/2003Virgin Mobile Selects etalk´s Solutions For Customer Center Management
05/06/2003etalk Wins Customer Inter@ction Solutions´ Editor´s Choice Award
05/05/2003Recorder 4.0 Features Improved Call Capturing Capabilities, Advanced VoIP Integration, and Flexible Playback Options
04/21/2003etalk´s Quality Mangement and eLearning Solutions Expand Into the Canadian Call Centre Market
04/15/2003etalk´s Quality Mangement and eLearning Solutions Expand Into the Canadian Call Centre Market
04/08/2003Wescom Selects etalk´s Quality Management Solutions
04/07/2003etalk and Utopy to Provide Enhanced Quality Monitoring and Speech Analytics Solutions to Contact Centers
04/01/2003etalk Expands Global Reach by Providing Call Center Performance IMPACT Solutions to Mexico
03/25/2003etalk ExpandsPresence in Brazil as PluSoft Consulting Joins Worldwide Business Partner Program
03/10/2003etalk Appoints Timothy Barker as Chief Financial Officer
02/11/2003etalk Announces a New Integrated eLearning Application for Contact Centers
01/28/2003Ineto Partners With etalk to Deliver Quality Monitoring Solutions for Mid-Sized Contact Centers
01/06/2003etalk Receives 2002 "Product of the Year"Award
     


 

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