etalk Appoints Timothy Barker as Chief Financial Officer

Irving, TX - March 10, 2003 - e-talk Corporation, the global leader of performance impact solutions, announced today it has named Tim Barker as its chief financial officer. Barker comes to etalk from Dallas-based SOURCECORP, formerly known as F.Y.I. Incorporated, one of the nation's leading providers of business process outsourcing solutions. Barker has a strong background in financial management, organizational strategy and operational efficiency and will be a key addition to etalk´s senior leadership team. Barker will manage etalk´s corporate operations including Finance and Accounting, Human Resources, Legal and Information Technology.

“Tim brings a wealth of experience working in high growth environments with responsibility for capital market activities, financial controls, tax, treasury and operational planning and improvement. In addition, Tim has demonstrated outstanding leadership with sound business judgment and ability to build a business, develop and motivate employees, problem-solve, and deliver results under pressure,” said Scott Shute, CEO of etalk. “He is an invaluable addition who will help ensure our success as we continue to grow both domestically and in the international arena.”

A veteran finance and strategy executive, Barker joins etalk having served as executive vice president and chief financial officer for F.Y.I. Incorporated. While at F.Y.I., Barker was responsible for the overall financial operation and relationships with the investment community. He was instrumental in researching and successfully completing the company´s 60 acquisitions, which increased F.Y.I.´s revenue and net income in excess of 60 percent annually.

“This is a great opportunity, and I´m looking forward to working with etalk and expanding the company´s market leadership,” said Barker. “Over the past year, the company has successfully increased profitability, grown revenue significantly and identified programs that enhance operating efficiencies. I look forward to help continue the progress.”

About etalk
etalk is a global leader of Maximum Performance Impact trade; solutions for enterprise contact centers. Since its inception in 1983, etalk solutions have been used to build valuable long-term customer relationships at more than 1,500 worldwide contact centers. The etalk suite of integrated solutions, including the Qfiniti trade;, JASS trade;, Recorder reg;, Advisor trade;, Expert trade; and Survey trade;, improve both customer service and the CRM decision-making process. Using his combination of etalk acute;s award-winning products and outstanding services, customer can design, implement and continually refine their quality program initiatives, achieving their overall business objectives. etalk operates in more than 40 countries through its Worldwide Business Partner Program. For more information, contact etalk at www.etalk.com.