Recent Headlines

In case you didn’t catch the story, below are recent Autonomy etalk headlines. Other Autonomy Headlines can be found on our Corporate Site.

May 2009

Global CIO: How The World's Hottest Enterprise Software Company Defies The Downturn
In this first of a two-part series on Autonomy, find out how the company finds growth and drives change in the gloom. - By Bob Evans

March 2009

Autonomy bids for cleverer Web content
Archana Venkatraman asked Mike Lynch of IT company Autonomy how the company, the customer and the industry would gain from its planned acquisition of Interwoven Archana Venkatraman asked Mike Lynch of IT company Autonomy how the company, the customer and the industry would gain from its planned acquisition of Interwoven
Information World Review, 11st March, 2009

Autonomy searches for compliance in customer interaction channels
New product safeguards personal data policies
Kevin White, Computer Business Review, 3rd March, 2009

February 2009

Autonomy adds audio to eDiscovery platform
Phil Muncaster, VNUNET.com, 2nd February, 2009

January 2009

Autonomy in a Class of its Own
Management Today, 22nd January, 2009

September 2008

Adobe and Autonomy Launch Creative Use of Speech
Speech Technology Magazine, 24th September, 2008

April 2008

Getting It Right the First Time
Speech Technology, April 1, 2008

February 2008

Simplify Contact Centers Customer Interactions
Solutions-Daily.com, February 28, 2008

Access Your Contact Center Data Anywhere, Anytime
Destination CRM, February 20, 2008

Autonomy Provides enhanced interface for etalk
CBROnline.com, February 20, 2008

January 2008

Quality Management Market Forges Ahead
Destination CRM, January 3, 2008

Autonomy Corp Bags etalk Best of Show for Advanced Security and Compliance in Call Center
Compliance Home, November 27, 2007

Contact Center Surveying is Essential
Destination CRM, November 1, 2007

Superb in San Diego
ICMI's Customer Management Insight, page 22, November 2007

Listen to and Learn From Customers With the Help of Speech Recognition
ICMI's Customer Management Insight, page 16, November 2007

Autonomy etalk Receives Highest Rating Possible "Strong Positive" in Leading Analyst Firm's Contact Center Quality Management Marketscope Report
Sys-Con Media, September 21, 2007

AUTONOMY-ZANTAZ: A Way to Eliminate Deficiencies, Compete More Effectively
Enterprise Networks and Servers, September 20, 2007

Autonomy etalk Offers Hosted Archiving For Contact Center Recordings
VoIP Loop, September 17, 2007

Autonomy etalk Offers Hosted Archiving for Contact Center Recordings
JRJ.com, September 17, 2007

"Speaking" of Analytics
The Marketing Consigliere (TM) Blog, September 3, 2007

Autonomy etalk's Qfiniti VoIP Technology Receives Prestigious Award From Customer Interaction Solutions Magazine
CRM2day.com, August 23, 2007

The Power of Speech
ICMI's Customer Management Insight, Page 7, August 2007

Common Mistakes in Customer Satisfaction Management
ICMI's Customer Management Insight, Page 16, August 2007

Speech Analytics Goes Visual with Autonomy Etalk
Destination CRM, August 7, 2007

Autonomy's new recording features support payment card industry data security standards
Callcenterhelper.com, August 2007

Autonomy Integrates Multi-Channel Interaction Analysis into Call Center Monitoring Software
Speech Technology Magazine, August 6, 2007

Big Brother Comes to the Call Center, But It's Good
internetnews.com, August 6, 2007

Call Center Speech Analytics: Beyond 'Word Spotting'
CRM Buyer - USA, August 1, 2007

Autonomy Recording Solutions Now PCI Compliant
Speech Technology Magazine, August 1, 2007

Hotel chain ups guest satisfaction and revenue with call monitoring
Computerweekly.com, July 9, 2007

Gain the trust of your credit card customers
Call Centre Europe, Page 33, July 1, 2007

Speech Analytics is on the Rise
Speech Technology Magazine, June 1, 2007

Autonomy-etalk Provides Intelligence to Contact Centers
software.net.mx, May 7, 2007

Enhancing Contact Center Intelligence
Enterprise Innovation Online, May 2007

Autonomy etalk announces multi-lingual sentiment analysis
Enterprise Innovation, April 3, 2007

Products of the Year: These are the Sharpest Knives in the Drawer
Call Center Magazine, April 1, 2007 

Agent Training Beyond the Classroom
Call Center Magazine, April 1, 2007

The 2007 Service Leaders, Part 2
Destinationcrm.com from CRM Magazine, April 2007

Small and mid-sized businesses concentrate on the call center industry
El Economista, March 27, 2007

Solutions for Intelligent Centers
InfoChannel, March 23, 2007

Autonomy Adds Sentiment Analysis to etalk Line
Computer Business Review-UK, March 14, 2007

Best Practices Offering Free Report: 'Call Center Ops Winning Strategies and Tactcial Deployments for Success'
TMCNet- Norwalk, CT, USA, March 13, 2007

Call Center Leading the Service Economy to a Higher Tone
China ComputerWorld, March 12, 2007

Autonomy etalk Announces Multi-Lingual Sentiment Analysis
CRM Today- USA, March 8, 2007

Executive Interview with Roger Woolley
Contact Center World, March 2, 2007 (Requires Registration for Password)

Autonomy Helps Contact Centers Smarten Up
Speech Technology Magazine, March 1, 2007

Autonomy launches contact centre software
Singapore ComputerWorld, Page 18, February 28, 2007

Autonomy etalk offers Witness Protection Program
Bureau de Prensa, February 26, 2007

Autonomy announces "Witness Protection Program"
Mundo en Linea, Chile, February 21, 2007

Autonomy Offers Witness Protection Programme
Call Centre Helper Online

Garlands Call Centres selects contact recording and speech analytics software from QPC for company-wide roll out
Sourcewire, February 19, 2007

Witness Competitors On the Bat Phone
TMCnet - USA, Feburary 13, 2007

Speech, voice apps integrating into the contact center
SearchCRM.com, February 8, 2007

Working etalk in the Contact Centre Market
SDA Asia Magazine - Singapore, February 8, 2007

S'pore call centres set to grow 32% in 2007
AsiaOne Digital - Singapore, Page 27, February 5, 2007

New Methods to Measure Performance
Call Center Magazine, February 1, 2007

Capture the customer experience by tapping IVR
Call Center Magazine, February 1, 2007

Talking About Speech
Call Centre Europe, Page 29, February 1, 2007

Autonomy Launches etalk Contact Centre Sofware in Singapore
SDA India Online - India, January 31, 2007

RP set to lead call-centre growth
The Nation - Thailand, January 30, 2007

Call center business booming
Thai News Services - Singapore, January 30, 2007

Autonomy Presents the Intelligent Contact Center
Call Center Magazine, January 29, 2007

etalk opens in Singapore
Sagatori Call Centre News - Singapore, January 29, 2007

Call Center App Detects Customer Anger
CRMBuyer, January 28, 2007

China contact center industry is set to grow 22%
International Finance News - China, January 26, 2007

RP to leapfrog over others in call center growth
Philippine Daily Inquirer - Philippines, January 26, 2007

Philippines to beat Singapore, Malaysia, and Thailand in growth
Sagatori Call Centre News - Singapore, January 26, 2007

Autonomy Offers Order from Chaos
Destination CRM, January 25, 2007

Autonomy Introduces the Intelligent Contact Center
CRMToday, January 25, 2007

'Enterprise Information Value Chain' Transformed with Intelligent Contact Center from Autonomy
TMCnet, January 25, 2007

Autonomy Intros Meaning Analytics Warehouse
TMCnet, January 25, 2007

Contact center industry in China set to grow 22% in 2007
C114.net - China, January 22, 2007

Latest report shows Contact Center Industry in China set to grow 22% in 2007
Sina.com.cn - China, January 22, 2007

Autonomy launches etalk contact center solutions
CTIforum.com - China, January 22, 2007

Contact Center Industry in China set to grow 22% in 2007: Asian Contact Center Industry Benchmarking Report Launch
CTIForum.com - China, January 19, 2007

Callcentres.net launches 2006 Asian Contact Center Industry Benchmarking Report
VoIPChina.cn - China, January 19, 2007

Autonomy Launches etalk contact center solutions
China Custom World - China, January 19, 2007

Autonomy Launches etalk contact center solutions
China Information World Online - China, January 19, 2007

Autonomy Launches etalk contact center solutions
Microvoip.com- China, January 19, 2007

Making the Grade
DestinationCRM, January 2007