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Autonomy etalk Awards

2006

  • 2006 Customer Interaction Solutions Product of the Year Award, Qfiniti Explore
  • Best of Show, Annual Call Center Exhibition, Qfiniti Assist
  • 2006 TMC Labs Innovation Award, Customer Inter@ction Solutions Magazine. Qfiniti Explore
  • 2006 CRM Excellence Award, Customer Inter@ction Solutions Magazine. Qfiniti Explore
  • Members Choice Award - Contact Center World Magazine. Best Industry Solution, Qfiniti
  • 2006 Speech Technology Excellence Award - Customer Inter@ction Solutions. Qfiniti Explore



2005

  • "Product of the Year" Award - Customer Inter@ction Solutions. Qfiniti Enterprise



2004

  • Dallas 100™ - SMU Cox. etalk Corp.
  • TMC Labs Innovation Award - TMC. etalk Recorder, etalk Qfiniti
  •  “Product of the Year” Award - Customer Inter@ction Solutions. etalk Qfiniti.
  • CRM Excellence Award - Customer Inter@ction Solutions. etalk Recorder, etalk Qfiniti and etalk Survey
  • Member´s Choice Award - ContactCenterWorld.com. etalk Recorder



2003

  • Product of the Year - TMC. etalk Qfiniti
  • Fifth Annual Users Choice Awards – CRMAdvocate. etalk Recorder
  • Product Differentiation Innovation Award - Frost & Sullivan. etalk Qfiniti
  • CRM Excellence Award - Customer Inter@ction Solutions Magazine. Performance Impact Solutions
  • Editor´s Choice Award - Customer Inter@ction Solutions. etalk Expert



2002

  • 2002 "Product of the Year" Award - Customer Inter@ction Solutions. etalk Qfiniti
  • 2002 Best of Show - 14th annual International Call Center Management (ICCM) Conference and Expo in Chicago. etalk Qfiniti
  • CRM Excellence Award - Customer Inter@ction Solutions. Performance Impact Solutions



2001

  • Product of the Year Award - Customer Inter@ction Solutions. etalk Connect



2000

  • Frost and Sullivan Market Engineering Product Line Strategy Award
  • ICCM Best of Show - Customer Support Management Magazine. Connect
  • ICCM Best of Show. Advisor
  • Best of Show - Communications Solutions Expo
  • Hot Pick 2000 - Call Center News. Survey
  • Hot Pick 2000 - Call Center News. Recruiter
  • Top 500 Telecom Business in America, telecom Business Magazine
  • Call Center Manager of the Month for Aetna - Contact Center Management. Recorder, Advisor, Survey.



1999

  • User's Choice ''Gold'' Award - Customer Support Management Magazine and Real Market Research. Recorder
  • Product of the Year - Computer Telephony Magazine. Recorder
  • Award for Call center Excellence (ACCE), GE Card Services - Teleprofessional Magazine. Recorder and Advisor
  • Product of the Year - Call Center Magazine. Survey
  • ICCM Best of Show. Survey
  • Product of the Year - Call Center Solutions. Advisor